Hotel Himmelreich, Wiener Neustädter Straße 1, 8630 Mariazell is committed to making its website www.hotel-himmelreich-mariazell.at (hereinafter referred to as the “website”) accessible in accordance with the EU Directive – EAA (2019/882) (hereinafter referred to as the “Accessibility Act”).

Compliance Status

The online shop is partially compliant with the requirements of the directive according to the WCAG 2.1 standard at level AA. Some elements currently do not fully meet all accessibility requirements.

Various File Formats

The website may contain links to downloadable documents that are not in hypertext format. These links include information about the respective file format and file size.

Common file formats include:

  • PDF – Print-formatted documents; requires a reader such as Adobe Reader
  • DOC, XLS, PPT – Microsoft Office files; can be viewed using freely available viewers such as Word Viewer (DOC), Excel Viewer (XLS), PowerPoint Viewer (PPT)
  • ZIP, RAR – Compressed archive files; can be extracted using tools like 7zip

Content Not Covered by the Legal Obligation / Disproportionate Burden

Some content on the online shop is currently not fully accessible due to a disproportionate burden. This mainly applies to articles and product descriptions that are continuously added manually by editors. The accessibility of these texts, images, and media has not yet been systematically reviewed.

The following accessibility issues may occur:

  • The website uses JavaScript. If JavaScript is disabled, full functionality may be limited.
  • External links may open in a new browser window. If not supported, the link opens in the same window.
  • Link texts in articles may be insufficiently descriptive (e.g. “here” or “more” without context), making navigation difficult for screen reader users.
  • Embedded images in articles may lack alternative text or contain inappropriate descriptions (e.g. file names instead of meaningful image descriptions).
  • Headings and text structures may not follow a semantically correct hierarchy (e.g. skipped heading levels), impairing navigation.
  • Embedded videos may lack subtitles or alternative transcription formats.
  • Older photos and image galleries may lack alternative texts or are only included as decorative elements without descriptive purpose.

Alternative Access to Information

If certain information on the website is not accessible or only partially accessible, Hotel Himmelreich, Wiener Neustädter Straße 1, 8630 Mariazell offers alternative ways to obtain it.

Users can contact the content owner of the respective page or reach out to the website administrators, who will refer them to the appropriate contact person. The content owner will make every effort to provide the required information in a suitable format, as far as possible.

Procedure for Submitting Feedback or Complaints

Feedback or complaints regarding accessibility can be submitted to Hotel Himmelreich, Wiener Neustädter Straße 1, 8630 Mariazell using the contact details listed below.

Contact – Website Administrator and Operator

The website was created and is maintained by CORDES Werbeconsulting GmbH.

For technical issues related to accessibility, please contact us via the following email address. Kindly describe the barrier or your concern as specifically as possible so we can identify and address the issue:

For content-related questions or problems, please contact the website operator:

Creation and Update of This Statement

This statement was created on June 16, 2025, and last updated on June 16, 2025.